Privacy Policy
Effective May 24, 2026
Fafa's Auto Spa ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using our site, you agree to the practices described here.
1. Information We Collect
When you contact us or request a quote, we may collect:
- Your name, email address, and phone number
- Vehicle and service details you share in your message
- Basic technical data (browser type, device, approximate location, referring page) collected automatically
We do not knowingly collect information from children under 13.
2. How We Use Your Information
- Respond to inquiries and provide quotes
- Schedule appointments and follow up on services
- Improve our website performance and content
- Communicate about your booking or related services
We do not sell or rent your personal information.
3. Cookies & Analytics
Our website may use cookies and lightweight analytics to understand how visitors interact with our pages so we can improve the experience. You can disable cookies in your browser settings; some site features may not work as expected if you do.
4. Third-Party Services
We rely on a small number of trusted providers to operate this site:
- Resend — delivers contact-form messages to our inbox
- Cloudflare — provides hosting, security, and performance
- Lovable — website platform and infrastructure
These providers process limited data only as needed to deliver their services and are bound by their own privacy practices.
5. How We Protect Your Information
We use reasonable administrative and technical safeguards — including encrypted connections (HTTPS) and access controls — to protect the information you share with us. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We keep inquiry information only as long as needed to respond to your request and maintain reasonable business records. You can ask us to delete your information at any time.
7. Your Choices
You may request a copy of the information we hold about you, ask us to correct it, or request deletion by contacting us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date above reflects the latest revision. Material changes will be posted on this page.
9. Contact Us
Fafa's Auto Spa
2302 Turnpike St, North Andover, MA 01845
Phone: (781) 363-0188
Web: fafasautospa.co
This Privacy Policy is provided as a professional template for informational purposes only and does not constitute legal advice. For a policy tailored to your specific obligations, consult a qualified attorney.